Showing posts with label marketing. Show all posts
Showing posts with label marketing. Show all posts

Friday, 22 February 2013

Require A Referral



3. Require A Referral 


-An added twist to the idea of giving something away for free to your customers is to require them to refer someone to you in exchange for what you are giving away. Simply provide a space where they can enter the email address of one or more people that they have to fill out before receiving the item you are offering. This is especially effective when your free item is something the person can download instantly. This technique not only puts your message in front of the eyes of potential customers, it also helps you build your own mailing list. You can send an email the people that were referred saying “Your friend (name) saw this, and would like to share it with you. By having the ability to use the friend.s name, it helps to establish your credibility. This will decrease the possibility of person receiving the invitation tagging your message as spam. Like many of the techniques listed, this will only work if your visitor thinks what you are offering is of enough value to make it worth giving you information about a friend or family member. Friendships are built on trust, and most people will not be willing to risk that trust on a worthless gadget. Do not expect in instant flood with this method. It usually starts as more of a trickle, but that trickle increases the longer it flows. Over time, the referrals will add up. If each person that takes advantage of your free offer refers two or more friends, it will not take long to have quite a list of potential customers, all at no additional cost. I personally use a script called ViralFriendlyGenerator.com to set up this viral marketing „word of mouth. campaign. It has added 1000s of subscribers to my list within months and I.m receiving new sign-ups to this very day from something I did years ago.

Provide Quality Content, Products, Or Services


1. Provide Quality Content, Products, Or Services   


 Providing quality content, products, or service is by far the best way to build your reputation, and build repeat traffic to your site. Research has shown that on average, when someone has a positive experience they will tell two other people about that experience. On the other hand, if they have had a bad experience, they will tell seven other people. That act of telling others is how the viral traffic generation techniques start. If your customers never tell anyone else about you and your site, you are back to doing all of the marketing on your own. To build returning customers to your site, you need to establish a reputation as an expert in your field, very entertaining, or someone who has unique insights. That does not happen if all you are offering is cheap, recycled drivel that you found on someone else’s website. Make sure that what you offer is your own work, and something that is different from what can be found on every other website. As your reputation as an expert increases, other websites and bloggers will start to pay attention to your website. They will begin to talk about what you are doing, and will even give links from their website to yours. Suddenly every one of their readers becomes a potential customer. The higher the quality of material you produce, the more often your site will be linked to. Each link to your site is an avenue for new visitors to your business. If you do not think you have the ability to create something that will touch people like it needs to, you may have to spend the money and hire someone else to do it for you. Fortunately for you, there are a lot of service that will put you in touch with freelance writers, site designers, and program designers. If you have an idea about what you want, chances are there is someone available to do it for you. If you are willing to take a chance on a freelancer who has not yet established themselves, you can often find one that will work for a low wage in exchange for the experience the job will give them. Be careful though; often times you get what you pay for. Make sure the work you get is up to the standards necessary to appeal to your audience.

Picking The Best Cash Generator



Picking The Best Cash Generator



 Every blog is different, and each blogger may find success with a different monetization method. The topic of your blog, the amount of traffic your blog receives, and your personal goals are the biggest factors to consider when deciding which method of making money are best for your blog. Before you decide to advertise, become an affiliate, or review products for payment, you have to take the time to develop your blog and make it successful. Your focus should always be creating and interesting, entertaining, or informative blog that will attract readers.  Do not lose sight of the reason people read blogs, it is not to be marketed to or to see ads, it is because they like the content in the blog. If you focus on ways to make money before you develop a popular blog, your money making efforts will probably fail.  This is not to say that you should not consider ways to make money, but you should always stay concerned with giving readers great content that makes them want to come back. The more readers you have, the better your monetization methods will work. So which money making method is best for your blog?  AdSense and other advertising services that place ads work the best in content based blogs that talk about a specific topic or give information. If you blog about a specific topic, Google will have no problem finding relevant ads to display and your readers will probably be interested in them. If you have an opinion or entertainment based blog  AdSense type advertising may not work as well for you. If your readers visit your blog for entertainment they may be less effected by these types of ads because there is less informational content to display relevant ads for. If your readers come to enjoy and respect your opinions, affiliate marketing may be a better fit for you as you can offer your opinion or recommendation of a product. If you don’t mind getting paid to blog about products or websites (without disclosing it) reviewing products may be a good way to make money for you. Any type of blog can profit from this type of monetization, provided the website you get your topics from has things that relate to your blog. Your blog will also have to have enough traffic and be indexed by search engines in most cases to qualify for these programs. The best way to find the right money making method for your blog is to try them all and se which one makes you the most profit. You can track your profits with each method and get exact profit numbers. Sometimes what doesn’t work at first will be successful later after you have more traffic, so never give up! 


Donations



Donations



Another thing you can consider to make money from your blog is to ask for donations. This method is not for everyone, but if your blog provides information to readers, especially if this information is not readily available in a free format, readers will not have a problem donating.  If your blog is opinion based, you may not get as much of a response, but it can still be worth a shot. Likewise, if your blog is monetized with many other advertising and affiliate opportunities, readers will be less inclined to make donations.   You may want to consider giving readers a way to donate if your blog is just starting out and you offer information of value to your readers. If you do not have a huge readership, donations may be a good way to make enough income to continue your blog until you can utilize other monetization methods that require more traffic.  You may have dismissed donations on your blog because it seems tacky or dishonest, but many bloggers rely on donations for all or part of their income. Your time is valuable, and unless you are happy to write simply as a hobby and not get paid, you have to start somewhere.   Not everyone will donate, but those who do will do so from their own free will because they enjoy reading your blog and wish to see it continue. Most readers will not be put off by a donation button, those who do not wish to donate will not and those who do will. Very few blogs end up loosing traffic as a result of adding a donation button.  There are a few places you can go to set up an account to take donation. Companies such as Pay Pal and Amazon make collecting donations easy and only take a few minutes to set up.  If you already have a Pay Pal account, you can go to their website and look into setting up a donation request. It doesn’t take long and you simply insert a button into your blog that users can click and then make donations via Pay Pal. Amazon also has a similar donation program called the Honor System where bloggers can sign up and insert a button in their blog to accept donations. You can get the information you need from amazon.com by clicking the Honor System link at the bottom of the home page.  Remember, like any monetization method having a good amount of traffic and offering quality content is the key to being successful. You will not collect many donations if you do not have many readers or offer them something of value. This is why your blogs content and traffic are important.   Make sure you give your readers a reason to come back and a reason to donate, so they do not miss the next installment of your blog. If readers value what you write they will not hesitate to donate to keep your blog going. 

Join a Blogging Network



Join a Blogging Network



If you are just starting a blog, you should consider blogging on an established network. Most of the time, joining a network is free or low cost and can help greatly in driving traffic to your blog and with setting up advertising opportunities.  There are many blogging networks, some are more popular than others and depending on what your needs are, some may be better suited for you. Some of the most popular blogging networks are:
Weblogs, Inc  – Weblogs is one of the most popular blogging networks. Sign up is free although you do have to apply for an account by submitting a few sample entries to make sure they are suitable for the site.
Blogger  – Blogger is easy to use and free, and allows you to create your blog in a few easy steps. You can customize the look of your blog easily from the Blogger website and gain traffic from being a part of the Blogger network. 
451 Press  –  Although they are still in Beta, 451 Press accepts bloggers who want to gain exposure and write about their passions. You can make money right from the site with your blog and there are plenty of blogging categories to choose from.
Joining a Blogging Network may be the best thing for you, especially if you are just starting out with your blog. You should consider all the benefits of joining a blogging network, with the drawbacks before starting your blog. If you already have a blog, but it is not receiving much traffic, you can consider sw itching to a blogging network where your blog will receive more attention. If you are just starting out, a blogging network will help you to gain traffic but it may limit you in the long run if you want to make changes to your blog or if your blog becomes wildly popular.  f you already have a successful blog, then joining a blogging networks is probably not a good idea for you. You will be limited by the bandwidth your blog can receive and may not be able to carry over your existing design elements.
 










Review Products



Review Products



Some bloggers do not participate in paid reviews and product inclusion  because it can be misleading if you do not state that you are being paid for your testimonial or recommendation. If you feel as though reviewing products or recommending them to your readers without disclosing that you are being paid is dishonest, then the practice is not for you.  On the other hand, if you think the products you review are worthwhile and are worthy of mention in your blog, what better way to make money then sharing these products with your readers.   There are a few different websites that will connect you with companies that will pay you to include their product or service in your blog. The pay ranges per assignment and you may be required to write a few sentences about a specific product or a few paragraphs, or even a whole blog entry. Generally your blog has to receive a good deal of traffic to get accepted by these websites, and depending on how much work you do for them payment can be slight or substantial. If you want to try your hand at reviewing products for payment, check out these sites:
Creamaid  – While this site is not solely dedicated to reviewing products, many of their opportunities are for posting your opinion in your blog for payment. Different “conversations” are started on the site and you pick the ones that look interesting to you. Some require you to review a product or website in your blog and other require you to post comments elsewhere; of course you can always include a link to your blog which will bring it more traffic.
Reviewme  – This site is dedicated to connecting bloggers with companies who want reviews written. You submit your blog and if it is accepted, companies will request that you write a review for them depending on the content of your blog.  Reviewme states that you get paid between $20 and $200 per review. Your blog does have to have a minimum number of readers to qualify but you can always resubmit if it does not meet the criteria the first time. 
Pay Per Post  – Pay Per Post is similar to Reviewme. You submit your blog for approval and when it is approved you can start reviewing products and websites in your blog for cash.  Pay Per Post has a market place where you can pick which opportunities you want to write about and payment varies according to the assignment you choose. 
Sponsored Revie ws  – This site lets you submit your blog and then pick from a listing of review opportunities or lets companies contact you directly and request a review. Payment varies by assignment.
Smorty  – Smorty is all about providing your opinion in your blog about an available advertiser’s campaign. you may not be reviewing a product per say, but you will be giving your opinion. Your blog has to be indexed by google, older than three months, and have at least two new posts per week. Posting your opinion or review for advertisers is a good way to make cash from your blog. You should remember, however, that like affiliate marketing blatant attempts to advertise to readers does not usually work as well as naturally including a review or opinion in your blog.


Thursday, 21 February 2013

Other Advertising Options


Other Advertising Options


There are plenty of other advertising options if you do not want to go with 
AdSense. A search for “ AdSense alternatives” will net you a long list of
other advertising opportunities.  Some work in much the same way as 
AdSense, others provide inline ads or
banners. You should try a few different advertising programs to see which
one works the best for your blog.  Some advertising opportunities are similar to
 AdSense and display text ads;
others display contextual ads, the double underline words in the body of
your text, and others work with graphic ads. Here is a list of other
advertising sources for your blog, any of which may be the perfect
advertising solution for you.

Clicksor  – This advertising solution serves contextual ads within the body of
your blog. These ads are simply words that are underlined twice and when
clicked, send users to the sponsor’s website. 

TargetPoint  – Cost per click ads that display ads relevant to your content.
They claim to pay out 50% of click revenue and offer many customizable
features.

Adbrite  – They have a few different advertising options including text ads,
banner ads, inline ads, and full page ads.

Chitika  – This advertising option is designed specifically for blogs and there
are different advertising programs to choose form including text ads, inline
ads, and graphic ads. Most of them operate on a cost per click basis.
 
Veoda  – They also have different ad options including text, graphical, flash
and inline ads. The good thing about Veoda is that they do not require a
minimum number of visitors to sign up and do not require tax information
which is good for small blogs that are just starting out.

Kontera  – This is another inline advertising source where ads are placed as
highlighted words that display a message when they are hovered over.

Text Link Ads  – This site allows purchasers to buy text ads on blogs for a
fixed monthly fee. The more popular your blog is, the more your ads will
cost and the more money you will make.

Affilia te Sensor  – This advertising solution combines the best of text ads
with affiliate marketing. You earn revenue through Clickbank, an affiliate
marketing program, without having to market directly in your blog. Text ads
are placed, matched to your content, on your blog that link to Clickbank
products.

AllFeeds  – You can display a variety of ads through AllFeeds, from
contextual ads, popaway ads, and text links. You can also display news and
whether right form your blog with this service.

Bidvertiser  – You only display ads from the highest bidder with this
advertising soloution and you can block ads that you do not want to appear
on your site. The payout level is set relatively low at just $10.   



As you can see, there are plenty of other advertising solutions for your blog,
and there are plenty more out there besides the ones mentioned here. You
can always sell ad space directly, to companies or businesses that are
related to your blog topic.  There are a few things you should remember
 before placing ads on your blog, however. Unobtrusive ads will seldom drive
 traffic away, but too many tacky ads will cause visitors to leave. You want to
find a good balance where you can earn income but not chase off visitors.
 Make sure your ads are relevant and not annoying. Make sure that they
do not take up too much space or become the focal point of your blog.

Using AdSense In Your Blog


Using AdSense In Your Blog


Now that you know ho to make your blog popular, it is time to profit from it. One of the best ways to monetize your blog is  AdSense, and this advertising program will work with just about any blog and if you receive enough traffic, it  can be very lucrative.  AdSense puts relevant ads on your blog after you sign up and insert a few lines of code into your blog; this requires some basic HTML knowledge and a blog that allows you to modify the HTML. Don’t be intimidated, it is easy to do. The good thing about  AdSense is that the ads are displayed based on the content of your blog, so readers only see ads that will likely appeal to them, increasing the chances that they will click on them.   AdSense operates by pairing relevant ads with your content. As long as your blog has enough content to support a few text ads, you will be able to run a few non intrusive ads along the side of your blog. You will need to have a blog that allows you to add a few lines of HTML code into your blog in order to use AdSense. If your blog is hosted independently, chances are youwill be able to make the necessary modifications. If you blog on a network or on another site, you will have to check to see if it is compatible with AdSense, many are. To get started with  AdSense, go to www.adsense.com and sign up. It is free to use  AdSense and if you have an existing Google account you can use it as your  AdSense account as well. Signing up with  AdSense is free, but you must provide tax information and report your earnings.     you then choose what type of ads you want displayed on your blog. You have the choice of text ads that run along the top, side, or bottom of your blog or graphic ads that display an ad with a picture on your blog, either in a size  like a banner ad or in a smaller size.   AdSense is a cost per click advertising program, which means that every time that a visitor clicks on an ad in your blog you get paid. Google does not disclose exactly how much you make for each click before you sign up, but you can track your daily, weekly and monthly earnings once you have started running  AdSense and calculate how much you are making per click. If you do not have a large readership base, most types of monetization on your blog will probably not be successful and  AdSense is no exception. The more people you have clicking your ads, the more money you make.Earnings will vary widely depending on how many visitors you receive and if your blog is very popular you can make a good income from  AdSense alone.


trust and expectation

Trust

Back in the days when the internet was new, you could slap up a page, offer something for sale, and someone
would buy. Things are different today.
Visitors have certain expectations of a website, and meeting those expectations helps them feel like you
are professional, helpful, and familiar.
With trust and small business relationships, familiarity is a huge thing –
if your site feels familiar and they can find things where they expect to, and the information they want is readily
accessible, then you've begun to forge a long term reciprocal relationship with them.
If your site is awkward, and your information hard to find, and the expected validation info is nowhere to
be seen, they will feel like you are shifty, inexperienced, or untrustworthy. That translates into a lost
sale.

Some common expectations of visitors to your site are:

1.
Understandable product descriptions,
which include necessary performance specs and details.
2.
About Us, and Contact Us info,
placed in an expected area (links at the top or bottom of the page, or
at the bottom of your product or service links). They want to know who you are and how to reach you.
3. Clearly posted prices.
4.
Clearly posted and reasonable support and guarantee policies.
Also, shipping policies, return
policies, and privacy policies, if they apply to your business.
5.
Easy navigation
(covered in detail in the navigation section).
6.
A professional site design, that works predictably.
It does not need to be elaborate, it DOES have to
work!
Think about how you react when you come into a site, and find things that are confusing, misplaced, or
completely missing. Do you want your customer to act that way?
Web standards and styles have changed in the last few years also.
Business sites that looked like personal
sites used to be acceptable, but they are not now. The expectation of professionalism is a lot higher now than it
used to be, and people will assume that if you cannot afford to hire a designer – or to do a quality job yourself –
that you are not successful at business. And they like to patronize successful businesses.
The same issue holds with free web space. Someone else's ads on your product or service sales site is not
good. It makes you look desperate. Lack of a true domain also makes you look cheap –
after all, a domain
name only costs about $9 a year. Good hosting costs less than $10 a month, so if your business is
making anything at all, or if you expect it to, then it is a reasonable expense, and a necessary one.
It isn't all about money, and it isn't all about hiring someone to do it for you.
It just means that if you do it
yourself, you need to be prepared to spend a lot of time learning about it, and be willing to take criticism so you
can improve it and make it work well. Web design is now a highly complex field, with many areas of sub-
specialty. It takes years to learn, layer on layer, to develop the proficiency to build a site that functions flawlessly
all the way around.
When you hire someone, and you have a tight budget, you need to make sure they are making cost
cutting economies in areas where it won't hurt your site's ability to do what you need it to do right now.
That means they won't try to sell you on a 3 page “business card” site (which will not help your business and
may hurt it), they won't take shortcuts with the basic essential elements, and won't waste time or money on fluff
at the expense of core function.
Because it is a certainty that if they make the wrong cost containment
choices, it will affect your visitor's trust level on the site.
Web builders are not capable of leveling the playing field either, they produce templates that do not reflect the
character of your business, and which are not in any way unique. The sites are also typically slow, inflexible, and
LOOK like they were produced by a web builder.
Not all business owners will be able to quickly learn the basics – or they may feel it frustrates them so
 
badly that it is not worth it to them. For those who can learn these skills, it takes time, and good
instructions.
Sadly, most of the problems with trust issues in a site are created by web designers who charged the
site owner for the work.
Many are caused by do it yourself site owners who simply did not have the time to
learn everything at once (no criticism there!), but given the time it takes to learn the skills, it is understandable.
Web designers, though, ought to know better!
One reason we created this book is so business owners would be able to spot issues more easily
themselves,
whether they are doing it themselves, or whether they are hiring someone.
Business owners who
understand basic issues with web design are empowered, and do not need to be held hostage by
problems that they do not know how to spot.
A business owner SHOULD specialize in their business. But they need to know enough about what makes good
design to be able to insure that their site welcomes and reassures the visitor, and presents a virtual business
presence that is persuasive and effective in increasing revenue.


Common Website Mistakes to Avoid



Common Website Mistakes to Avoid

Ok, here is the comprehensive listing of “Bad Website Ideas”, that will hopefully help you know what
design and text issues to avoid.
This is a listing of common mistakes made by first time website designers,
and do it yourself web designers (and an appallingly large number of professed commercial web designers!). It is
not meant to criticize, but to help you understand what the mistakes are, why they matter, and what to do
instead. It can also help you insure that your designer is doing a quality job if you have hired someone on a strict
budget.
Some of these issues are covered in context in other sections, this listing is just a quick reference so you can
assess a site quickly.
1.
Bad Backgrounds
– Background patterns that have high contrast will conflict with text. You can put the
image into a graphics program, and turn the contrast down, and the brightness up. You may need to
adjust the color some. Wash it out so it is very pale. If you still want it strong, then put your text into a
box with a plain colored background, and just keep the pattern around the outside of the box.
2.
Huge Images
– Compress large images, and crop and scale them so that they are faster to download.
3.
Sound Loops
– These are annoying! Set the sound to loop just two or three times, or give your visitors
the option of turning it off.
4.
Unnecessary Flash
– Make it optional, or make sure that Flash design really is an asset to 95% or
more of your site visitors. Otherwise, use a simpler development method.
5.
Useless Pages
– Each page should be there for a reason that benefits the customer. If it is not, then
take it out.
6.
Wasting Time
– Awkward functions, cumbersome shopping carts, slow pages, features that do not
work, confusing instructions, etc. Have several people review your site, and take their comments
seriously.
7.
Bad Doorways
– Home pages that say nothing but “click to enter”, or that have obscure graphics for
entering the site. Get to the point, provide options and good info on your home page!
8.
Bad Text Size
– Keep text sizes compact, but not too small – size 2 or 3 is right for most info, 1 or 2 for
less important, 4 or 5 for emphasis.
9.
Low Contrast
– Make sure your text and background color contrast well. Avoid “vibrating colors” (colors
of the same intensity which compete for attention). Avoid pale pink on white, or yellow on white, unless
you choose very intense colors. Remember, always choose a stronger contrast with text than you think
you need to, as it tends to wash out due to its small size.
10.
Bad Frames
– Do not use frames unless you have a strong reason for doing so. They are bad for
search engine indexing, and they are of no use to the visitor.
11.
Overlapping Items
– Check your site in several browsers. Some HTML editing programs produce items
that do not stay in the same place all the time, and this can cause embarrassing problems.
12.
Horizontal Scroll
– Avoid making a site so big that most of your visitors have to scroll sideways to see it
all. 1000 pixels wide is the largest you want to make a site currently.
13.
No Scroll
– NEVER set a page to No Scroll. All it does is permanently remove the scroll bars – maybe
you think that looks nice, but it means that your visitors cannot even SEE the parts that are hidden,
because they cannot scroll to get at them. It is rude.
14.
MS Word Pages
– PLEASE, PLEASE do not create pages in MS Word, Open Office, Publisher, Excel,
or other programs that were not designed to create web pages as their primary function! They do it
badly! Try out NVU (a free HTML editor) – it is not perfect but at least it does better than secondary
programs. MS Office programs are the worst, they produce bloated code, and pages that do not function
predictably. NO professional designer worth paying will use that kind of program!
15.
Form Problems
– Make sure your forms function, or put an email address on the page. Remember,
when a form does not function, the visitor has no way of telling you that it did not function!
16.
No Contact
– No contact means “possible scam”. Make sure you have clear contact information posted
– on every page, or on a Contact page that is accessible from every page.
17.
Popups
– Don't use popups. They annoy people. Do not use dhtml “windows” either – they STILL annoy
people! Annoying your site visitors is not good. Half of all visitors have them turned off anyway, so they
won't even see it long enough to BE annoyed.
18.
Typos
– Clean up your text. A typo or two is not going to be a big deal. A page riddled with them is
unprofessional, and deadly to a business.
 
19.
Purely Ugly
– Lack of aesthetic balance, bad graphics, ugly color combinations, etc. Ask your neighbor
– the one with the nicely decorated house, for a site review. Then listen.
20.
Bad Animations
– Too fast, too many, or unmeaningful animations need to be corrected. Slower frame
rates are more effective, and no more than ONE animation per screen view.
21.
Bad Navigation
– Confusing, illogical, or tangled navigation needs to be corrected. Logical link names,
logical categories and organization of pages, and no more than three clicks to get to what you want (in
general – there are a few exceptions to this).
22.
Flashing or Scrolling Text
– Avoid it except for a single word or two at most – attention getters only,
NEVER use it for key content or important titles. Keep it slow enough to actually READ, or it is useless.
23.
Poor Information
– Talking about it but never getting to the point, lack of unique content, inaccurate
information, badly written information, etc. Clean it up and give it genuine value.
24.
No Consistency
– Message, design, navigation, and function should coordinate throughout the entire
site. If it doesn't, it confuses your visitor and makes them think your business is unreliable.
25.
No Marketing
– You have to register your site with the search engines, but you also have to market it in
effective ways. If you don't, it won't grow.
26.
Overcomplexity
– Keep It Simple Silly! Simple sites that work well are the goal. Do not make anything
more complex than it needs to be to perform essential functions.
27.
No Differentiation
– Your site needs something valuable and unique about it.
28.
All Links, No Info
– A page of links is not information. If you provide a directory, give commentary on
the links.
29.
Browser Specific
– It is rude to tell your visitors that they have to use a certain browser to visit your
site. This is a sure way to lose customers.
30.
Requires Plugins
– Don't require plug-ins unless you have a compelling reason (which benefits the
customer).
31.
Under Construction
– Avoid “under construction” signs. They stop search engine indexing, and they
make people think you are unprepared. Use a more helpful notice, such as, “We are not completely
finished adding information or products to this site, if you need something that is not available yet,
please email us and we'll be happy to help you personally.” This provides something of value.
32.
5 Pages or Less
– You cannot showcase a business well enough to compete when using only a 5 page
website. You need certain standard pages (About, Contact, Policies, etc), to maintain credibility, and you
need well thought out information pages which answer the questions that the visitor is most likely to
have. A “one page website” REALLY hurts your credibility! The dirty secret of web design is that it takes
very little more effort to create a 10 page website (which will be sufficient to either showcase a simple
business well, or to provide a solid foundation for a larger site) for very little more than a 5 page one.
The design and structure process is the most complicated aspect of a simple site, and adding pages is
easy after that. If they can provide a 5 page website for $400 or $500, they can give you a 10 page one
for $500 or $700, because all they have to do is use the same template, and put in additional content (if
they tell you it will cost you $100 a page to add pages, RUN, don't walk, and find a more reasonable
designer!).
That was a long list, but it includes the most common issues. Notice, they are not things like “failure to comply
with W3C coding standards” or anything else that is technical. They are identifiable, and correctable things.
This list doesn't cover every reason why a business site does not make money, but it does cover the most
common reasons why people leave a site instantly.

Long Term Maintenance



Long Term Maintenance

I mentioned in the previous chapter that site design tends to get outdated in the same way clothing
does. What is less obvious, but just as important for site function, is that CODING gets outdated, much
the same way computer hardware or electronics do.
Web pages are written in code – it is a language that tells the browser how to show the page. Roughly
translated, it is like a list of instructions: show this image here, put this text here (in this size, with this
font, in this color), put a box here and put this text inside it... etc.
When a visitor asks for a page, the server sends the page to the browser. The browser “reads” the page,
and follows the instructions.
The problem comes in because each year, new kinds of code instructions are written, and browsers are updated
to be able to read the new code. Sometimes when the new ones are written, it means that old ones have to be
eliminated, or the newer browsers interpret the older instructions differently.
So a page that looked fine one
day may suddenly look weird when the site visitor updates their browser (or when they get a new
computer).
Computers are changing too. Monitors are getting bigger.
Design for large monitors is distinctly different
than design for smaller ones – more complex, richer in content per page.
A site that was designed for a
small monitor will look funky in a big one – a little bitty box sitting in the middle of a great big screen – or worse, a
page that flexes, which gets stretched way out of shape on a large monitor!
Those changes are not ones that can be anticipated, so even good design requires maintaining and updating.
You can expect to have to have your site overhauled (with significant code changes), about once every 2-3
years. You can expect to have to rebuild from the ground, up, about once every 4-5 years. This is just part of
maintaining a site.
Other maintenance issues exist also
, because sometimes files get corrupted, sometimes download problems
occur, sometimes a shopping cart will develop a problem. Programming code is not 100% stable, and never will
be. Even with simple sites, sometimes things go weird, and someone has to go in and troubleshoot.
When you have dynamic features on your site (shopping carts, forums, Content Management
Systems, etc), then there are also security issues.
Some of them are annoyances, or things that will
just make a customer a little leary of using your site. Some of them are major things that can get your
site shut down if someone hacks into it and uses your site for illegal purposes.
Now, while there really is no need to stay up nights worrying about this, it IS something you need
to take seriously.
If you have that kind of site, it will need to have security updates run periodically, and
it will need to have the server software (which provides the framework for the site) updated now and
again. It is wise to check once a month for minor updates, and once every six months for major
upgrades.
If you use a form on your site, you will also want to have the code for it reconstructed every six
months or so. I highly recommend that you use a service to provide form processing for you, and
that you NOT use form code that is hosted on your own server
– this can be a huge security risk,
and can get your site shut down if someone uses the form in an illegal manner (when you use a service,
they keep the form more secure so this is not likely to happen). This is one way you can turn your
security headaches over for someone else to have to worry about!
Regular maintenance of a site helps you to insure that what you think you are delivering to your customers, and
what you actually ARE delivering, are one and the same. And it insures that your site will steadily grow, instead
of sitting there without progress.
 

Regular Updates



Regular Updates

A site should have regular updates in order to do well. Some businesses put up a site, and never update
it. Prices will be out of date, information will be stale and obsolete, and the site will gradually decline.
The web is a dynamic place. If your site gets outdated, you can bet someone else is now providing better
and more current information. Keeping your information fresh is a vital part of keeping it alive.
Now, some people will tell you that in order to do well you have to update the site on a weekly or monthly basis
with new information. While this strategy can help a site develop different kinds of traffic, it is not the only way to
do things.
We have found that if you make updates to your site – and these can be ANY kind of updates – about once
every three months, your site will continue to grow.
There are many ways to do this, and what works for your
business depends on what you do.
A local tourist attraction posts photos of guests (with their permission) in a gallery. Regular updates
•
occur from this, plus it generates powerful marketing.
An information portal posts monthly article additions. This provides more content, and keeps things
•
fresh.
A web store holds regular sales, and posts their monthly newsletter to their website.
•
A technology site makes regular changes to reflect changes in the market and available technologies.
•
Look for what applies to your business situation – what changes regularly with your business? Find
that, and keep that current in your site, and it will do fine.
You'll also want to change your site appearance, to freshen it, once every two or three years. Site styles are like
clothing styles, they become dated periodically.
What hurts a site is when it is obviously outdated, with old information, and a stale design. Keeping the
information and design up to date can help to keep old customers coming back, and to bring new ones in with a
sense of confidence.

Effective Marketing



Effective Marketing

Good marketing is not just about getting traffic to a website. It is about increasing revenue. Fail in that,
and you wasted time and money.
Good marketing is ALWAYS either expensive, or time consuming – low cost marketing falls in the middle
between costly and free marketing. This is an absolute rule you can depend on, and use as a yardstick
to measure tactics by. If someone promises you fast and cheap marketing, they are lying to you.
So what makes marketing good?
Good marketing puts an effective message in front of people who are interested in what you are
selling.
There are two parts to that:
1.
An effective marketing message.
This filters through your entire website, and through each ad that
you write. They all have to have a unified message, or you'll attract a different kind of person than you
really want, and that won't help you.
2.
It reaches people who are interested in it.
That means you are advertising in places where there is
likely to be a high number of people who meet your target market profile.
Advertising can be said to have two approaches:
The Shotgun approach:
You blast ads out there hoping that one of them hits someone who is actually
•
interested. It is usually very cheap to do this, but it is also not very effective. If you market to mothers
with small babies, and you are blasting ads to all and sundry, then only about 1% or less of the people
who hear your ad will be within your target market. Sometimes this is the only way to reach a specific
market (like radio ads for a local market), but with marketing online, there is almost always a way to
target it.
The Sharpshooter approach:
You find places where a high number of your prospects hang out, and
•
you get your ad in there. This has two advantages – it reaches the people who are most likely to be
interested, and it gives you a little bit of a recommendation from the place where they are hanging out.
For example, if you are targeting moms with small babies, and you advertise in a “new moms” site, then
you are advertising to people who fit your customer profile, plus visitors who like the site will associate
you with that site (because they saw your ad there), which helps them be more willing to trust you. This
approach generally costs many times more than untargeted advertising (or takes more time), but the ads
are far higher quality, and more likely to turn into purchases.
Now, a bit about “internet marketing”. Internet marketing is a term that is used to describe ONE internet
arena only:
How to sell information products to people, and to encourage them to make impulse buys.
It is not good for ANYTHING else! It does not work for anything else. People who sell “Internet
Marketing” materials through “one page websites” do not tell you that they have NO CLUE how to sell
shipped products, or services, or how to promote quality information.
They do one thing, which relies on
dishonesty to work, and they do NOT know HOW to market if they have to be strictly honest! Their tactics attract
only a single target market, and result in discouraged and disillusioned customers over the long term. Avoid their
“secret” marketing tactics, and learn the real stuff instead.
Things they recommend that do not work for startups:
1.
Traffic Exchanges.
You click on other people's ads and they click on yours, and everybody gets more
traffic. Only the problem is, nobody is interested in purchasing (you certainly aren't, why would anyone
else be?), they are only interested in inflating their traffic. This is a waste of time, because it does not
increase income.
 
2.
List building.
They present it as the instant answer. It takes time to build, and only happens if you
promote your LIST instead of promoting your SITE. Every business does NOT need an email list, it is an
optional thing, and a list is ONLY good if it helps you to develop good relationships with your customers.
3.
Freebies.
Freebies usually attract freebie seekers – these people are cheap, and do not make good
customers. Further, if you want a freebie to work, you have to advertise IT instead of advertising your
SITE. Samples and promos do work well for some businesses, but only if it is a carefully chosen item,
and ONLY if it helps to increase your sales, not just your traffic.
4.
Safelists, Announcement Lists, Ad Lists.
Everybody is there to SELL, not to buy. Nobody is reading
your ad, and you are wasting your time.
5.
List Builder Programs.
Again, everyone is there to sell, not to buy. These programs waste your time.
6.
Free Classified or Free for All Link sites.
These are bad news. Your ad does not stay there long
enough to be read before it scrolls off, and these sites are banned from search engines. Also, people
visit these sites to SELL, not to buy, so nobody is interested in your ad.
7.
Automated Search Engine Submissions.
You do NOT need to submit your site more than once
(unless you have neglected it for a LONG time and just did major changes, or unless you rebuilt it with
new page names). Automated submissions do not even submit to the best search engines (which
require manual submissions). Try
www.selfpromotion.com
if you want to know how to do it right, this site
helps you through the submit process in an effective way (and you can use it free).
8.
Autosubmits to blogs, forums, etc.
This is a spam tactic, and will get you in big trouble, besides being
TOTALLY ineffective.
9.
Overuse of Autoresponders.
This will kill your business, because it is impersonal and people know it.
Use autoresponders only as an enhancement to personal contact, or to deliver repetitive information,
with a clear invitation for personal contact if needed.
10.
Advertising on forums.
If you use a forum, you need to be a real person, and participate. Do not just
send ads, it is ineffective.
11.
Joint Ventures.
This is an “internet marketing” recommendation that you see in most IM books.These
do NOT work for startups, or for any business that does not have a substantial customer base. They do
not want your great idea, they want your customer list. See Collaborations below for more on using
cooperation in a good way.
Now, a quick listing of stuff that DOES work, and how to find more info on it:
1.
Directory Listings
– Find good quality directories to list for free. Directory listings are reviewed by a
person, which makes them different than Free Classifieds.
2.
Search Engines
– Submit your home page, ONCE, to the top search engines (MSN, Yahoo, and
Google).
3.
Article Marketing
– Write good quality information, and submit it to article directories. Do NOT write
ads! Put a signature line at the bottom, with a link to your site. More on online article marketing can be
found here:
http://www.articlemarketingmagic.com/
. You can also try traditional print article publications.
Harder to GET published, but big kudos if you do!
4.
Signature Lines
– Use signature lines in emails, forum posts, and other communications.
5.
Paid Ads
– Do the math before you commit, and choose paid ads that increase your site revenue.
6.
Link Exchanges
– Do NOT use Link Exchange programs. Just participate in forums and when you see
someone with a site that has relevant content that you feel you can respect, politely suggest a link trade
– your link on their site, for their link on your site. Not worth spending a lot of time on, but worth getting
when you can get a good one. You can swap links, or full ads.
7.
Viral Marketing
– Viral marketing works best when you can gather a group of people to create a viral
product – a freely distributable item that has genuine value, which has your business info in it. Not a
magic bullet, and not very helpful for startups, but useful sometimes.
8.
Forum Participation
– That means PARTICIPATION, not ADVERTISING. Post a comment, encourage
someone, ask a question, be a real person. Participate in Industry forums for information about your
business, participate in other forums to find large numbers of your target market. Drop a signature line
with each post. If you are friendly and helpful, people will click the link and you'll get business from it.
This is slow, but POWERFUL.
 
9.
Blogging
– Only works if you can keep up a steady flow of information or comment that people WANT.
You must post at least once a week, and you need to figure out how to use it to gently market without
being pushy.
10.
Events
– Online and offline events can really help you get your face and business out there. Prepare
well, and consider carefully what you want to offer then and there. A great place to distribute promos,
viral marketing products, brochures and business cards, or to offer a freebie that leads to further
customer contact (the only kind of freebie worth offering). The rule is, make sure you have something
with your contact info on it to send home with everyone you contact, or who visits your display.
11.
Business Cards
– Use business cards to keep people reminded of who you are and what you do.
Create a good one, then hand them out to anyone who might be interested.
12.
Networking
– Get to know people, and get your name out there. Build relationships. Business comes as
a natural result of familiarity and friendliness.
13.
Trade Associations
– Good networking, but some also offer good marketing benefits. Make sure the
marketing benefits actually reach your market – if you sell soap, and promote in a magazine for soap
makers, it is not going to help you since all the readers are ALSO selling soap. Make sure marketing
benefits reach your CUSTOMERS, not your competitors.
14.
Press Releases
– Only useful if you have genuine NEWS. If you do, and if you write it well, these can
be powerful.
15.
Guest Appearances
– When you get the chance to present a seminar, radio show, teleconference, etc,
go for it. These get your name out there, and most are recorded, so even if no one hears them at the
time, they can benefit you long term.
16.
Collaborations (JV)
– Cooperate with other business owners for mutual benefit. Organize an event
together, produce a viral book together, swap services or goods, etc.
17.
Volunteering
– Give something first. Volunteering, sponsoring, and making your presence known can
help establish a reputation for professionalism, and it can get you seen.
18.
Market to Customers
– Don't be pushy about this! Just let them know when you are having a sale
(tactfully), send them a planner with discount coupons in it, put a flyer or catalog in the box with their
order, send them a greeting card, etc. Make sure you only send them something they will appreciate.
19.
Local Media
– Choose wisely, because different media works for different businesses, but often local
newspaper ads or radio ads are not extremely costly.
Don't let marketing overwhelm you. Pick two things you can do, and do them consistently.
Once you get
a routine for those, then add in another, perhaps two or three months down the road. Choose the things you can
do most easily, and choose the things that will be most effective for YOUR business.
Marketing is a necessary facet of a successful business. Choose the right stuff, and it gets a whole lot
easier, and a whole lot more rewarding.